UNVEILING THE E-HRM-PERFORMANCE LINK: EVIDENCE FROM PAKISTANI BANKING INDUSTRY

Abstract

Organization worldwide has taken various initiatives to increase firm performance through investment in information and Communication Technologies (ICT) with a view to transform management practices and to increase efficiency of the organization. Social, organizational changes and increasing interest in information technologies have changed the ways in which human capital are managed. Organizations worldwide have recognized the increasing importance of IT for leveraging human resource management function, thereby leading to adoption of E-HRM. Despite the theoretical connection between E-HRM practices and organizational outcomes, empirical studies that link the two dimensions are sparse. The objective of the study is to provide insight about the E-HRM value creation propositions. The study provides evidence about impact of E-HRM and value outcomes by presenting results of 361 branches of the selected commercial bank. Theoretical framework is derived from resource base view of the firm (RBV) perspective. Significant as well as positive effects on organizational outcomes are found for such organizations who successfully implemented sophisticated operational, relational and transformational E-HRM practices.